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AI front desk

The AI front desk answers your customers within a minute, day and night

MonAiLock creates an AI front desk for your business — a Telegram bot with your company's name. It answers customers around the clock, books them, takes reservations, orders and prepayments, and passes to the owner only the questions that need the owner's decision.

Beauty salons and barbershops

salons, barbershops, nail studios, brows and lashes, massage, grooming

  • Answers questions about services, prices, address and hours.
  • Books the right specialist by your schedule, including several services in a row; reschedules and cancels.
  • Reminds the customer the day before and a few hours before the visit.
  • Offers freed-up slots to the waiting list.
  • Takes prepayment via SBP or your YooKassa.
Chat: a customer books a manicure
Example

Restaurants and cafés

restaurants, cafés, coffee shops, bars

  • Answers questions about the menu, prices, address and hours.
  • Books tables for the number of guests by your floor plan.
  • Tells the owner at once about large groups or unusual bookings.
  • Sends the day's bookings every morning.
Chat: a guest books a table for four
Example

Bakeries and confectioneries

bakeries, confectioneries, delis

  • Takes cake and pastry orders for a date from your photo catalogue.
  • The customer chooses filling, weight or quantity, inscription and time with buttons — the price is calculated automatically.
  • The customer can send a photo of their own design.
  • The finished order comes to you with a «Confirm» button, with prepayment if needed.
Chat: a cake order from the catalogue
Example

Clinics and cosmetology

clinics, dentists, cosmetologists, medical centres

  • Answers questions about services, prices and preparation — only from your information.
  • Books doctors and specialists by schedule, reschedules and cancels.
  • Reminds about the appointment.
  • Passes urgent requests to the owner at once.

Car services

car services, tyre fitting, detailing, car washes

  • Answers questions about services and prices.
  • Books a free bay or mechanic.
  • Reminds about the visit.
  • Takes prepayment.

Other appointment businesses

studios, schools and courses, independent specialists

  • Answers customers' questions from your information.
  • Books classes, sessions and consultations by schedule.
  • Reminds about visits and takes prepayment.

You control the bot

  • The tone the AI front desk uses with customers: friendly, reserved or businesslike.
  • How it addresses customers: by name, formally.
  • Which questions it answers and which it passes to you.
  • How it answers complaints and when it tells you about urgent requests.
  • Services, prices, staff schedules, reminders and prepayment.

Everything changes in your personal cabinet at any time. The AI front desk answers only from your information and never promises discounts without your decision.

What you get

  • A morning summary: the day's bookings, unanswered questions.
  • Urgent requests — at once, in Telegram.
  • Each staff member gets their schedule the evening before and changes at once.
  • If a customer asks something without an answer, the bot passes it to you and remembers your answer.

How to get started

  1. 01

    Payment

    Press «Get started», enter your business name and e-mail for the receipt, pay for setup and the first month.

  2. 02

    Your company's bot

    Create a Telegram bot by the illustrated guide — about three minutes — and paste its key on the site. The bot starts working at once.

  3. 03

    Setup

    In your cabinet set services, prices, hours, tone and rules. The MonAiLock team helps by e-mail.

  4. 04

    Work

    The AI front desk answers customers; you get the summary and urgent requests.

AI front desk

Setup
9,900 ₽ one-time
Subscription
3,900 ₽ per month

Setup for our first 10 customers — 4,900 ₽

  • We collect your prices, services and frequent questions
  • We set the tone and reply rules
  • We connect it to your business Telegram
  • Two weeks of fine-tuning based on your feedback
  • Up to 1,500 messages a month, one messenger
  • A summary of requests and questions for you
Get started
Get started

Questions? Write to us at info@mon-ai-lock.ru